Case Manager, Netherlands (6-month Part time Contractor Role)

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Requirements:

• Deep knowledge and experience with Dutch laws and regulations such as the Gatekeeper Improvement Act and Sickness Benefits Act.
• Experience in designing and executing absenteeism prevention programs.
• Proven success in driving reintegration processes and return-to-work initiatives.
• Strong experience managing complex leave cases focused on legal compliance and strategic HR advisory.
• Extensive experience managing complex termination processes.
• Strong interpersonal and leadership skills.
• Excellent verbal and written communication skills in both English and Dutch.

Responsibilities:

• Serve as the lead expert on absence management, focusing on Dutch sick and parental leave management.
• Independently manage complex employee leave cases, ensuring strict compliance and a positive experience for clients and employees.
• Manage documentation and submission requirements for absence cases.
• Lead discussions with clients and partners to resolve leave management challenges and ensure compliance.
• Provide strategic guidance on absenteeism and reintegration with innovative solutions.
• Develop and refine SOPs for leave administration, aligning with best practices and regulations.
• Facilitate offboarding procedures and drive continuous improvements to optimize the offboarding experience.
• Create and maintain a detailed set of policies and procedures aligned with legal standards.
• Mentor junior team members, providing expert advice and support.
• Proactively gather feedback to guide strategic initiatives enhancing the employee experience.
• Oversee the management of employee data to ensure confidentiality and accuracy.