Salesforce Solution Architect, Experience Cloud

View full description

Requirements:

• Significant business process, technical consulting, or enterprise architecture experience.
• 3+ years of CRM industry experience (Salesforce platform preferred).
• Proven ability to design and optimize business processes and integrate processes across disparate systems.
• Understanding of basic UX principles.
• Willing and able learner of new technologies.
• Extremely strong written and oral communication.

Responsibilities:

• Provide industry best practices and serve as a trusted client advisor.
• Drive requirement gathering and serve as the Salesforce platform expert.
• Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals.
• Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge.
• Provide input on detailed design specifications, infrastructure, and project plans.
• Translate business requirements into well-architected solutions.
• Coach and mentor junior technical and functional team members.
• Follow and understand new Salesforce product and technical capabilities.