Course Experience Coordinator

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Requirements:

• Bachelor’s degree or equivalent experience.
• 2-3 years experience in a customer or client facing role.
• Strong attention to detail.
• Professional verbal and written communication skills, including public speaking experience.
• Dedication to providing the best customer service.
• Willingness to help out where needed in all facets of the organization.
• A passion for learning new skills.

Responsibilities:

• Work with the Experience lead to execute the best experience for BrainStation courses and events.
• Resource industry professionals as event speakers and prospective instructors.
• Oversee onboarding and preparation for events and courses to ensure a positive experience for speakers, instructors, and students.
• Coordinate logistics with campus operations team for both in-person and online experiences.
• Identify opportunities to improve the event and course delivery process with a continuous improvement mindset.
• Track and report course and event data and feedback to measure success and opportunities for improvement.
• Participate in the tech community and build the BrainStation brand beyond the campus.