Apply

Solutions Engineer - Digital Health (Remote)

Posted about 1 month agoViewed

View full description

💎 Seniority level: Junior, 2+ years

📍 Location: United States

💸 Salary: 90000 - 120000 USD per year

🔍 Industry: Medical technology

🏢 Company: HeartFlow, Inc

⏳ Experience: 2+ years

🪄 Skills: Bash*NixCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceLinuxAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
  • B.Eng or B.S. in Computer Science preferred.
  • 2+ years working in a Linux environment.
  • Knowledge of virtualization technologies required.
  • Experience supporting large-scale websites and/or web-based products.
  • 2+ years’ experience working in the healthcare industry.
  • Demonstrated customer-facing skills.
Responsibilities:
  • Guide HeartFlow’s customers through the implementation of our unique SAAS non-invasive diagnostic technology.
  • Be a customer resource for information on HeartFlow’s technology, network protocols, security, and data protections associated with the transfer of medical imaging data.
  • Contribute knowledgeable responses to customer inquiries and issues as HeartFlow gains worldwide adoption.
  • Work independently and demonstrate discipline in resolving reported issues and managing the knowledge base.
  • Deliver customer feedback into HeartFlow’s CRM system to help drive technology improvements.
Apply