ApplySolutions Engineer - Digital Health (Remote)
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💎 Seniority level: Junior, 2+ years
📍 Location: United States
💸 Salary: 90000 - 120000 USD per year
🔍 Industry: Medical technology
🏢 Company: HeartFlow, Inc
⏳ Experience: 2+ years
🪄 Skills: Bash*NixCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceLinuxAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation
Requirements:
- B.Eng or B.S. in Computer Science preferred.
- 2+ years working in a Linux environment.
- Knowledge of virtualization technologies required.
- Experience supporting large-scale websites and/or web-based products.
- 2+ years’ experience working in the healthcare industry.
- Demonstrated customer-facing skills.
Responsibilities:
- Guide HeartFlow’s customers through the implementation of our unique SAAS non-invasive diagnostic technology.
- Be a customer resource for information on HeartFlow’s technology, network protocols, security, and data protections associated with the transfer of medical imaging data.
- Contribute knowledgeable responses to customer inquiries and issues as HeartFlow gains worldwide adoption.
- Work independently and demonstrate discipline in resolving reported issues and managing the knowledge base.
- Deliver customer feedback into HeartFlow’s CRM system to help drive technology improvements.
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