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Senior Solution Architect (remote, freelance) - Indonesia

Posted 2024-11-09

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💎 Seniority level: Senior

📍 Location: Indonesia, UK, APAC

💸 Salary: 25 - 40 USD per hour

🔍 Industry: Real-time experience platform

🏢 Company: Arc & Codementor

🗣️ Languages: English, Mandarin

🪄 Skills: PythonJavaJavascriptKafkaKotlinObjective-CRubyC#GoServerlessCommunication SkillsCollaborationJavaScript

Requirements:
  • Fluent in English and Mandarin with excellent communication skills.
  • Strong background in real-time protocols (WebSockets, MQTT).
  • Extensive experience in enterprise technical support.
  • Experience in both pre-sales and post-sales technical roles.
  • Hands-on experience with messaging systems and programming languages (JavaScript, Objective-C, Java/Kotlin, C#, Go, Ruby, Python).
  • Strong problem-solving and prioritization skills.
  • Self-starter, proactive learner in a fast-paced environment.
Responsibilities:
  • Collaborate with Sales and Customer Success to provide technical guidance.
  • Lead product demonstrations and Proof of Concepts (PoCs).
  • Provide technical expertise and architectural recommendations.
  • Respond to RFPs and RFIs.
  • Assist in customer technical onboarding.
  • Review and provide feedback on architectural designs.
  • Troubleshoot complex issues.
  • Manage escalations for urgent technical issues.
  • Develop internal and external documentation.
  • Foster strong customer relationships.
  • Relay customer feedback to product teams.
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