Customer Service Talent Pool (Indiana / Remote)

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Requirements:

• Excellent customer service skills, including empathy and problem-solving.
• Strong verbal and written communication skills.
• Good listening skills and emotional intelligence.
• Ability to resolve issues calmly under pressure.
• Strong time management skills for prioritizing tasks.
• Computer proficiency and strong typing skills required.
• Ability to multitask while assisting patients and caregivers.

Responsibilities:

• Connect and engage with individuals interested in home care support.
• Educate and assist patients and caregivers in the application and enrollment process.
• Guide patients and caregivers during the onboarding process.
• Ensure patients receive the requisite care and support throughout their home care journey.