Director, Social Work (Remote - Dementia Care)

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Requirements:

• Master’s Degree in Social Work (MSW) required; LCSW preferred.
• 8+ years of experience in healthcare social work, with at least 3 years in a leadership role.
• Highly preferred dementia and/or palliative care experience.
• Experience working in and leading interdisciplinary care teams within a healthcare setting.
• Strong understanding of care planning, social determinants of health, and patient advocacy.
• Proven ability to develop and implement social work programs.
• Exceptional leadership, communication, and team-building skills.
• Knowledge of healthcare regulations and best practices related to social work and care coordination.
• Ability to work collaboratively with medical, clinical, and operational teams.

Responsibilities:

• Supervise a remote team of Social Workers.
• Promote a positive work experience and professional growth for the Social Worker team.
• Ensure effective daily operations of the team from technical, operational and quality perspectives.
• Oversee quality assurance and documentation improvement plan.
• Support development and implementation of innovative social work solutions for the dementia population.
• Identify process improvement opportunities.
• Ensure all clinical quality metrics are met or exceeded.
• Assist in creation of partner reports and communications.
• Effectively collaborate with all Rippl departments as the Social Work subject matter expert.
• Establish a psychologically safe environment for the team.
• Partner with Learning & Development for ongoing learning and development of the team.
• Foster a culture of collaborative communication.
• Monitor patient and caregiver satisfaction and address concerns.