Clinical Manager (Remote)

View full description

Requirements:

• Registered Nurse with a New York State license AND a compact license (required).
• Bilingual and fluent in both English AND Spanish (required).
• 4+ years of nursing experience within acute care (required).
• 2-3 years of experience leading/managing a clinical team of at least 15+ reports (required).
• Familiarity with managed care plans/structure in New York State (required).
• Experience managing a remote team (preferred).
• Detail- and process-oriented with excellent communication skills.

Responsibilities:

• Provide leadership, coaching, and development to a multidisciplinary team of individuals performing care management.
• Assist in evaluating capacity planning, hiring, and training of new employees.
• Manage, analyze and deliver productivity measures to the team and higher management.
• Collaborate with other Managers of Clinical Delivery to ensure appropriate staffing.
• Assist in implementing and educating new clinical programming across clinical pods.
• Provide clinical oversight and support the team in addressing escalated member challenges.
• Identify inefficiencies and opportunities for quality improvement.
• Track, analyze and manage key performance indicators (KPIs) and metrics.
• Serve as a subject matter expert for chronic care management, transitions of care, and remote patient monitoring.
• Support the development of scaling strategies for the program.
• Collaborate with cross-departmental leads to drive efficiencies and quality improvement.