Call Center Medewerker in Zonnig Griekenland

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Requirements:

• Fluent in Dutch, both written and spoken at C2 level.
• Good command of English at B2 level.
• Advanced skills in computers and internet applications.
• Ability to assist customers with technical problems, with experience in Android and iOS as a plus.
• Strong communication skills and a commitment to providing an excellent customer experience.
• Typing speed of 25 words per minute with an accuracy of 85%.

Responsibilities:

• As the first point of contact, assist customers with scheduling maintenance appointments and service requests.
• Provide technical support for issues like connecting mobile devices to vehicles and guiding customers through software updates.
• Gather necessary information to coordinate roadside assistance when customers encounter issues.
• Deliver clear, logical solutions for technical inquiries, ensuring customer satisfaction.