System Support Specialist

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Requirements:

• Customer-centric individual with a strong desire to provide IT support.
• Organized with good project management skills to track business needs.
• Excellent follow-through skills to ensure issues are resolved.
• Outstanding customer service skills.
• Self-starter with a strong work ethic and initiative.

Responsibilities:

• Support the administration of all phases of systems and software processes for team members.
• Partner with IT vendors on working requests and incident tickets.
• Assist in communications with IT for software deployment and procurement.
• Track assets, manage reporting, and handle invoice reconciliation.
• Support internal billing and material requisition tasks.