Senior Site Reliability Engineer - SRE - 12 months rolling contract

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Requirements:

• Strong experience working in AWS-hosted environments.
• Experience supporting production workloads and firefighting.
• Knowledge of SRE best practices and common issues.
• Proficient with system monitoring tools.
• Understanding and experience with distributed databases.
• Background in Linux and Networking fundamentals.
• Experience in back-end development, including API usage and creation.
• Knowledge of Security for networks and containers.
• Understanding of container orchestration, especially Kubernetes.
• Experience managing relational and non-relational databases, including backup and restore operations.
• Familiarity with automation/configuration management tools, preferably CDK and/or Terraform.

Responsibilities:

• Design, build, and maintain the Goodnotes infrastructure according to Dickerson’s Hierarchy of Reliability.
• Refine and execute new and existing playbooks.
• Educate teams on SRE best practices including design and capacity planning.
• Act as a higher-level escalation point for applications.
• Optimize latency and error rates and improve SLAs.
• Enhance system monitoring, health reporting, and logging.
• Implement security practices and maintain information security.
• Participate in on-call rotation during the Americas Timezone.