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RN Care Manager (Bilingual)

Posted 2024-10-29

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💎 Seniority level: Manager, 2 to 5+ years

📍 Location: United States, Eastern Time

🔍 Industry: Kidney care management

🗣️ Languages: English, Spanish

⏳ Experience: 2 to 5+ years

🪄 Skills: Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:
  • Registered Nurse (RN) required with active unrestricted licensure in practicing state.
  • Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.
  • 2 to 5+ years of Nephrology Nursing and/or Case Management experience preferred.
  • Bilingual proficiency (Spanish) required.
  • Knowledge of teaching-learning processes and principles of adult education.
  • Understanding of renal and diabetes disease processes and management practices.
  • Familiar with telehealth platforms and electronic health records (EHRs).
  • Knowledge of healthcare regulations, including HIPAA.
  • Excellent communication and interpersonal skills.
Responsibilities:
  • Collaborate with clinical and non-clinical staff to develop individualized interventions.
  • Communicate with members and healthcare team to coordinate care.
  • Utilize motivational interviewing techniques to engage patients.
  • Assist members in transitioning from chronic kidney disease to dialysis.
  • Work with providers and dialysis clinics to mitigate hospitalization risks.
  • Participate in quality improvement activities.
  • Evaluate program processes and make recommendations for improvement.
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