Salesforce Consultant

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Requirements:

• Minimum of 3 years as a Salesforce Consultant or similar role.
• Strong understanding of Salesforce customizations, configurations, and integrations.
• Strong experience with Sales Cloud and Service Cloud.
• Salesforce certifications (Administrator, Sales Cloud Consultant, Service Cloud Consultant) preferred.
• Familiarity with CPQ, Experience Cloud, Marketing Cloud or Nonprofit Cloud is valued but not mandatory.
• Proven experience managing end-to-end Salesforce implementations, including project planning, execution, and delivery within timelines.
• Excellent communication skills with the ability to collaborate effectively with both technical teams and clients.

Responsibilities:

• Engage with clients to understand their business processes, goals, and challenges through discovery sessions and stakeholder interviews.
• Provide strategic advice on Salesforce adoption, usage, and ROI to meet business objectives.
• Design and configure Salesforce solutions that align with the client’s business strategy.
• Oversee the entire Salesforce implementation process from discovery to go-live.
• Incorporate UX best practices into Salesforce solutions and facilitate user training.
• Ensure consistent and open communication with both the technical team and the client.
• Prepare clear and thorough project documentation.
• Share insights, lessons learned, and stay updated on Salesforce products and industry trends.