Sales Support Representative (Portugal)

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Requirements:

• Communication: Native English, excellent in writing and speaking, to effectively manage client interactions.
• Experience: Customer care/call center experience.
• Availability: Flexible for afternoons/evenings EST, weekends, and holidays, with high-speed internet for remote work.
• Skills: Strong in organization, problem-solving, teamwork, and familiarity with European geography.
• Adaptability: Versatile in handling client needs, detail-oriented, numerically skilled, and passionate about travel.
• Travel experience within Europe.

Responsibilities:

• Completing daily follow-up phone calls and emails with clients.
• Assisting the sales team with their daily workload and coverage during days off.
• Responding to inbound phone calls and providing timely responses to new leads.
• Following sales processes and maintaining an organized workflow.