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Customer Service Representative -- Work from Home

Posted 2024-10-23

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💎 Seniority level: Entry, 2 years

📍 Location: Canada, EST, NOT STATED

💸 Salary: 20 - 24 CAD per hour

🔍 Industry: Charitable fundraising

🏢 Company: Inspire Direct Marketing

🗣️ Languages: English

⏳ Experience: 2 years

🪄 Skills: Communication Skills

Requirements:
  • Must have a minimum of 2 years’ customer service and call centre experience.
  • Availability for full-time hours: 1:00pm to 10:00pm Mon-Thu and 10:00am to 7:00pm Fri (EST).
  • Occasional Saturday shifts may be required.
  • Must possess a newer-version Windows PC or laptop, a professional home office space, high-speed internet, USB headset, and webcam.
Responsibilities:
  • Find new child sponsors and welcome new donors.
  • Renew event participants and invite donors to give monthly.
  • Engage and inspire supporters through warm calls.
  • Focus on teamwork and customer connections while ensuring enjoyable interactions.
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