Remote Phone and Chat Sales Representative (Mexico)

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Requirements:

• C1-C2 English with Native/Near Native Pronunciation.
• Proven experience of at least 6 months in cold calling or similar sales/customer service role.
• Track record of successfully meeting sales quotas, preferably over the phone.
• Excellent written and verbal communication and presentation skills.
• Computer with Windows 8 or newer, or Mac OS 2015 or newer.
• Full-Time Availability.
• Persistent and results-oriented.
• Creative and organized.
• Ability to self-manage.
• Positive, teamwork-type attitude.
• Initiative and open-mindedness.

Responsibilities:

• Qualify prospects through cold calling/emailing; talking and messaging.
• Chat with leads via SMS and email to follow up and close deals and set appointments.
• Set appointments for leads to talk to an Account Expert.
• Grow customer accounts through low ticket sales.
• Meet monthly and weekly sales goals.
• Provide customers with exceptional customer service.
• Answer customer questions about features, benefits, pricing, and availability.
• Successfully convert prospects into long-term business relationships.
• Collaborate with the sales team and input ideas.