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E-Commerce Operation Executive - Health Supplements (US Platforms)

Posted 2024-10-21

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💎 Seniority level: Executive, 3+ years

📍 Location: Malaysia

🔍 Industry: Health and wellness supplements

🏢 Company: Vita Green Health Product Company Limited

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: ShopifyGoogle AnalyticsStrategyContent managementGoCustomer service

Requirements:
  • Bachelor’s degree (or higher) in Communications, Marketing, Business, or a related field.
  • 3+ years of experience in e-commerce, online operations, or digital marketing with a US brand.
  • Expertise in order management, fulfillment, and warehouse coordination.
  • Hands-on experience with Shopify, Amazon, and similar platforms.
  • Proficiency in e-commerce tools and analytics like Google Analytics.
  • Strong understanding of inventory management and warehouse systems.
  • Experience with shipping logistics and carrier coordination.
  • Basic knowledge of SEO and website content management.
  • Background in health or cosmetics is a plus.
  • Excellent organizational skills with the ability to multitask and maintain attention to detail.
Responsibilities:
  • Managing and maintaining US social media and e-commerce platforms.
  • Coordinating strategies and campaigns to maximize sales.
  • Overseeing order management, fulfillment, and returns.
  • Monitoring product listings, inventory management, and performance analysis.
  • Coordinating with shipping partners and resolving logistics issues.
  • Responding to customer inquiries and improving customer satisfaction.
  • Ensuring website content is current and monitoring sales performance.
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