Global Leader, Clinical Operations (Patient Support Programs)

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Requirements:

• Advanced degree in life sciences, pharmacy, nursing, or a related field.
• MBA or equivalent business experience.
• Minimum of 10 years of progressive experience in clinical operations within the pharmaceutical industry.
• At least 5 years of experience in patient support programs or related areas.
• Prior leadership experience.
• Strong understanding of various therapeutic areas and their patient support needs.
• Proven track record of managing global or multi-country patient support initiatives.
• Familiarity with global regulatory requirements related to patient support.
• Exceptional leadership, strategic thinking, and communication skills.
• Strong analytical and problem-solving abilities.

Responsibilities:

• Lead the development and execution of global clinical operations strategies for patient support programs, aligning with overall business objectives.
• Oversee the operational aspects of patient support programs from inception through implementation, ensuring compliance with regulatory requirements.
• Partner with cross-functional teams including Medical Affairs, Market Access, and IT to integrate patient support initiatives.
• Manage relationships with external vendors to ensure high-quality service delivery.
• Build, motivate, and drive performance of health coaches and clinical staff across multiple countries.
• Provide training to clinical staff to enhance knowledge and efficiency of clinical processes.
• Utilize data analytics to monitor program performance and drive continuous improvement initiatives.
• Proactively identify risks and implement mitigation strategies to ensure program success.