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Renewals Manager

Posted 2024-10-21

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💎 Seniority level: Manager, 3+ years

📍 Location: Western US

💸 Salary: 110000 - 165000 USD per year

🔍 Industry: SaaS

🏢 Company: Vercel

⏳ Experience: 3+ years

🪄 Skills: Frontend DevelopmentJavaJavascriptSalesforceCommunication SkillsAnalytical SkillsCollaborationJavaScript

Requirements:
  • 3+ years of experience in SaaS renewals with a proven track record of exceeding renewal targets.
  • Strong communication and interpersonal skills.
  • Demonstrated self-starter, curiosity, and solution focus.
  • Ability and willingness to learn technical concepts.
  • Experience with CRM systems (e.g., Salesforce) and tools used in developer-focused companies.
Responsibilities:
  • Oversee the entire renewal process for assigned accounts to maintain and expand customer adoption.
  • Work closely with sales, customer success, and support teams to ensure a seamless customer experience.
  • Identify upsell opportunities.
  • Analyze customer data and develop tailored renewal strategies.
  • Negotiate contract terms and pricing with technical decision-makers.
  • Maintain accurate customer data and forecasts in Salesforce.
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