ApplyRenewals Manager
Posted 4 months agoInactiveViewed
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💎 Seniority level: Manager, 3+ years
📍 Location: Western US
💸 Salary: 110000 - 165000 USD per year
🔍 Industry: SaaS
🏢 Company: Vercel👥 251-500💰 $150,000,000 Series D about 3 years agoInternetDeveloper PlatformAppsSoftware
⏳ Experience: 3+ years
🪄 Skills: Frontend DevelopmentJavaJavascriptSalesforceCommunication SkillsAnalytical SkillsCollaborationInterpersonal skillsStrategic thinking
Requirements:
- 3+ years of experience in SaaS renewals with a proven track record of exceeding renewal targets.
- Strong communication and interpersonal skills.
- Demonstrated self-starter, curiosity, and solution focus.
- Ability and willingness to learn technical concepts.
- Experience with CRM systems (e.g., Salesforce) and tools used in developer-focused companies.
Responsibilities:
- Oversee the entire renewal process for assigned accounts to maintain and expand customer adoption.
- Work closely with sales, customer success, and support teams to ensure a seamless customer experience.
- Identify upsell opportunities.
- Analyze customer data and develop tailored renewal strategies.
- Negotiate contract terms and pricing with technical decision-makers.
- Maintain accurate customer data and forecasts in Salesforce.
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