Senior Sales Operations Specialist

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Requirements:

• 5+ years of experience in Revenue Operations, Sales, or GTM operations.
• In-depth understanding of the sales lifecycle from lead generation to customer success.
• Experience in creating and maintaining reports and dashboards.
• Experience with sales analytics and forecasting tools.
• Proficiency in Salesforce and common sales tech stacks.
• Proven track record in designing and implementing sales processes.
• Ability to drive process improvements and operational efficiency.
• Proactive problem-solver with attention to detail.
• Excellent cross-functional collaboration skills.
• Strong verbal and written communication skills.
• Strong project management skills.
• Ability to manage multiple projects simultaneously.
• Experience in a SaaS or technology environment is preferred.
• Bachelor's degree in Business, Marketing, or a related field is a bonus.

Responsibilities:

• Support in the design and implementation of efficient sales and post-sales processes.
• Optimize Salesforce CRM and the broader sales tech stack.
• Collaborate with Sales, Customer Success, Marketing, and Product teams.
• Create and maintain insightful reports and dashboards.
• Assess and improve tools and workflows for growth.
• Liaise with the sales enablement team for performance initiatives.
• Analyze sales data and performance metrics for insights.
• Assist with sales forecasting and ensure accurate pipeline data.
• Facilitate handoffs between sales and post-sales teams.
• Drive initiatives to identify bottlenecks across the GTM team.
• Monitor compliance with internal policies.