System Engineer (Microsoft systems)

View full description

Requirements:

• 5+ years of experience in system engineering with a strong focus on Microsoft technologies.
• Expertise in diagnosing, troubleshooting, and resolving complex issues in enterprise systems.
• Ability to work in an agile Scrumban environment with an emphasis on collaboration, incident resolution, and iterative development.
• Strong problem-solving skills: ability to take unclear or incomplete issue reports and find the root cause.
• Excellent communication skills, both verbal and written. Must be able to explain technical issues to non-technical stakeholders clearly.
• Ability to work under pressure and prioritize tasks based on business needs.

Responsibilities:

• Troubleshoot and resolve system issues by investigating and understanding the root causes (code, integrations, data flow).
• Work on the full cycle of the system's development and maintenance, ensuring continuous service for our users (~400 users, with 20-30 users using the system 24/7).
• Analyze a large database (~6TB, ~5k tables) to debug, optimize, and maintain both standard Ax tables and custom tables.
• Collaborate closely with business teams and developers, translating vague issue descriptions into actionable solutions.
• Engage with a Scrumban environment, balancing sprint planning (Scrum) with incident management (Kanban).
• Ensure high system availability and provide support for critical incidents, maintaining a helicopter view to prioritize and tackle urgent issues.
• Continuously learn and adapt to new challenges, aiming to resolve issues efficiently but with a focus on long-term stability.