Staff Site Reliability Engineer - Platform

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Requirements:

• At least 7+ years of experience in software engineering.
• Experience in designing, building, scaling, and maintaining production services.
• Ability to write high-quality, well-tested code.
• Passion for open financial systems.
• Strong technical skills for system design and coding.
• Excellent written and verbal communication skills.
• Strong skills in observability, debugging, and performance tuning.
• Strong interpersonal skills for collaboration with engineers of all levels.
• Demonstrated critical thinking skills under pressure.
• Willingness to understand and improve any layer of the stack.
• On-call availability for issue resolution.

Responsibilities:

• Improve observability, reliability, and availability by defining and measuring key metrics.
• Build automation and improve systems to eliminate toil and operations work.
• Collaborate with core infrastructure team for performance tuning and optimization of cloud deployments.
• Work with product teams to reduce service disruptions and automate incident responses.
• Proactively find and analyze reliability issues, implementing software solutions for improvements.
• Educate and mentor the engineering team on reliability as a core value.
• Write high-quality, well-tested code.
• Debug complex technical problems and enhance system deployability.
• Review feature designs across the company.
• Ensure security, operational integrity, and architectural clarity of designs.
• Integrate with third-party vendors through pipelines.
• Participate in on-call support for urgent issues.