Delivery Lead

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Requirements:

• Has at least 2 years of experience leading complex e-commerce projects for large brands, with an emphasis on omnichannel commerce, PIM, and cloud solutions.
• Brings hands-on experience with the full retail tech stack, including headless e-commerce platforms, PIM systems, cloud-native architectures (AWS, GCP, Azure), and integrations with CRM/ERP systems.
• Has a solid understanding of trends in retail technology, such as AI-driven personalization, inventory management, and advanced analytics for customer insights.
• Has a minimum of 5-7 years of experience in project management, preferably within professional services and enterprise software.
• Demonstrates success in growing accounts and managing high-value portfolios within the retail and e-commerce sectors.
• Is comfortable leading teams in a dynamic environment, with the ability to coach and mentor senior team members to drive outstanding results.
• Is fluent in both English and Polish (written and spoken).

Responsibilities:

• Leading end-to-end delivery of e-commerce projects for large retail brands, including omnichannel strategies, personalized shopping experiences, and advanced product management.
• Ensuring the successful integration of key retail technologies like PIM (Product Information Management), CMS (Content Management Systems), and Cloud-based solutions for scalability and performance.
• Partnering with stakeholders to define and implement solutions that leverage data-driven decision-making and AI to enhance customer experience and operational efficiency.
• Participate in co-creating and executing the strategy for the retail vertical, focusing on e-commerce, omnichannel, and customer experience improvements.
• Own the delivery process and financial outcomes for your portfolio, ensuring alignment with business objectives.
• Drive expansion and innovation strategies, implementing modern retail technology solutions such as headless commerce, cloud-native architectures, and advanced PIM systems.
• Actively engage in business development to expand Netguru’s retail and e-commerce client base, identifying new opportunities within the retail technology space.
• Build long-term relationships with key clients, helping them navigate the challenges of digital transformation in retail.
• Collaborate closely with Engineering Leads and Business Teams to execute account strategies aligned with retail market needs.
• Ensure best practices in e-commerce delivery, such as seamless integrations with CRM, ERP, and cloud-based infrastructure.
• Monitor and ensure high-quality service delivery, profitability, and client satisfaction across all retail accounts.