Technical Solution Architect

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Requirements:

• At least 5 years’ experience in a leading role in delivering Salesforce projects.
• At least 2 years in CPQ and/or Commerce for Lightning.
• Excellent communication skills, written, verbal, and interactive when online.
• Salesforce certifications desired: Data Architect, Sharing and Visibility Designer, Platform App Builder, CPQ Specialist, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant.
• Previous expertise in building customized configure, quote and price solutions (B2B commerce also desired).
• A hands-on approach to solution delivery with the team.
• A pro-active personality with a can-do attitude.
• Excellent relationship-building skills.
• Strong analytical skills with the ability to observe trends.
• Available and responsive to question, clarifications and instructions.
• Ability to tailor communication to multiple audiences at all levels.
• A self-starter, experienced in leading projects or delivery work streams.
• Outstanding written communication skills.
• Ability to demonstrate concepts visually and in writing.
• A strategic approach to solution design, with proven ability to develop and execute tactical plans.
• Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team.

Responsibilities:

• Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions.
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements.
• Review solutions and recommending improvements.
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project.
• Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions.
• Act as a release manager, approving configuration and coded items to be deployed between environments.
• Provide guidance on user story writing style.
• Ensure success and acceptance criteria are defined for each story.
• Describe and illustrate designs with appropriate justifications.
• Ensure documentation of the steps for testing.
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce.
• Collaborative project and workstream planning.