Principal Software Engineer, Developer Growth (Billing)

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Requirements:

• 10+ years of professional experience in writing high-quality, production-level software.
• Expertise with billing systems and a passion for working on them.
• Experience with Go or one of the following languages: Rust, C, Java, or C++ (ngrok primarily uses Go, with some Rust and TypeScript).
• Demonstrated ability to mentor peers and a deep understanding of guiding junior engineers in their growth.
• Excellent verbal and written communication skills.
• Proven track record in deploying high-value software for large distributed systems.
• Prior experience in startups is a plus.
• Familiarity with Kubernetes is a plus.
• Depth in computer networking is beneficial.

Responsibilities:

• Build and execute the roadmap for improving our billing system and the Cloud Edge platform supporting it.
• Utilize data-driven approaches to make decisions that enhance customer satisfaction.
• Lead technical initiatives and build organizational consensus around technical decisions.
• Design and implement scalable software for large user bases and high throughput environments.
• Mentor and coach other engineers, helping to grow the team’s skills and capabilities.