Senior UX Researcher, KINTO Join Ltd

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Requirements:

• Proven experience as a UX Researcher, with a strong portfolio demonstrating user research methods and outcomes.
• Experience conducting user research in a B2B2C environment.
• Strong understanding of user-centred design principles and practices.
• Excellent communication and presentation skills.
• Ability to run workshops and engage stakeholders in the research process.
• Strong organisational and time management skills, with the ability to manage multiple projects simultaneously.
• Comfortable working remotely.
• Adaptability and creativity in a rapidly changing product environment.
• Understanding of product roadmaps and integrating user research into the product life cycle.
• Familiarity with UX design tools (e.g., Figma, Sketch) and research tools (e.g., UserTesting, Dovetail, Glean.ly, UserBrain).
• Excellent English language skills, verbal and written.
• Hold the equivalent of a Bachelors, Masters or PhD in human behaviour related fields.

Responsibilities:

• Conduct regular user testing to gather qualitative and quantitative data.
• Collaborate closely with the design team to drive design solutions based on user insights.
• Conduct user interviews for concept validation and ideation.
• Build and maintain a central user research repository.
• Deliver presentations and create newsletters to update the business on research findings.
• Champion UX research within the organisation, advocating for its integration into the product life cycle.
• Work remotely and effectively across a diverse European team.
• Navigate and manage relationships with multiple B2B2C clients from different countries.