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Production Support Engineer

Posted 2024-10-15

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💎 Seniority level: Middle, 4 - 6 years of experience required.

🔍 Industry: Financial Services

🏢 Company: C2FO👥 501-1000💰 $140.0m Series H on 2022-02-01AccountingFinancial ServicesPaymentsB2BEnterprise SoftwareFinTech

🗣️ Languages: English

⏳ Experience: 4 - 6 years of experience required.

Requirements:
  • SQL database investigation
  • Reading system logs and interpreting errors
  • Knowledge of APIs (helpful, not required)
  • Knowledge of Distributed Systems (helpful, not required)
  • Experience with Jira, Datadog, Datagrip, PostMan, GitHub (beneficial)
Responsibilities:
  • Contribute to improving departmental and operational efficiencies.
  • Create and direct software system testing procedures and documentation.
  • Troubleshoot complex software problems.
  • Collaborate with internal teams and customers to find solutions.
  • Research and implement automation and process improvements.
  • Serve as the first point of issue resolution and monitor communication channels.
  • Assist with QA processes and create internal documentation.
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SQLHTMLCSSJavascriptSalesforceJiraReactCommunication SkillsJavaScript

Posted 2024-10-23
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