Data Governance and Revenue Operations Manager

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Requirements:

• 5+ years of experience in Sales/Data operations or a similar analytical role.
• Proficiency in data lifecycle management, Salesforce, and tools like ZoomInfo, Sales Navigator, and PowerBI.
• Proven track record of managing data governance initiatives and driving data-driven decision-making.
• Strong communication, problem-solving, and cross-functional collaboration skills.
• Ability to lead data quality projects and ensure compliance with evolving business requirements.

Responsibilities:

• Lead our data governance efforts, maintaining accuracy and integrity across sales systems and ensuring smooth CRM integration.
• Provide insights on customer behavior and sales performance, helping teams make informed, strategic decisions.
• Support accurate revenue forecasting by collaborating with the sales team and analyzing sales data trends.
• Analyze churn data, collaborate with teams to develop strategies to reduce churn and increase customer retention.
• Ensure seamless data integration across platforms and troubleshoot any system-related issues.
• Maintain sales dashboards, generate reports, and recommend improvements to enhance sales operations.
• Act as a bridge between sales, marketing, customer success, and operations teams to ensure alignment.
• Regularly audit sales data to ensure accuracy and compliance with company policies.
• Establish data hierarchy, governance processes, and access controls to ensure high standards of data quality.
• Manage account firmographic data and execute data enrichment strategies.
• Deliver actionable insights on prospects, customers, and sales performance to improve effectiveness.
• Track and report on key performance indicators (KPIs) such as ARR, bookings, churn, sales cycle length, and conversion rates.
• Support the creation and maintenance of ARR and bookings forecasts, collaborating closely with the sales team to incorporate pipeline data.
• Assist in scenario analysis, sales forecasting, and Go-To-Market (GTM) strategy based on historical and current trends.
• Provide strategic insights on pricing structures, discount strategies, and payment terms, ensuring they align with business goals.
• Help design and implement effective incentive and quota structures that drive performance.
• Oversee the sales compensation system, ensuring seamless integration with enterprise applications and timely issue resolution.
• Monitor the execution of compensation plans and track their impact on overall sales performance.
• Ensure seamless integration and synchronization of data across CRM, sales, and customer success platforms.
• Troubleshoot system-related issues, ensuring sales tools are optimized for tracking revenue growth and customer retention.