Associate Director, Revenue Operations

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Requirements:

• Several years of experience working on strategic problems, particularly those focused on revenue-generating functions.
• Experience at a top-tier management consulting firm and/or a high-growth tech company in a revenue operations, sales strategy, business operations, or similar role.
• Strong problem-solver and strategic thinker, leveraging data, research, and cross-functional collaboration.
• Highly analytical and data-driven with skills in building models, writing SQL queries, and creating dashboards.
• Proven track record of optimizing sales processes to enable efficient growth.
• Experience with CRMs (e.g., Salesforce) and sales enablement technologies (e.g., HubSpot, Chorus, Talkdesk).
• Exceptional collaboration and communication skills, able to influence across all organizational levels.
• Strong ownership mentality, results-oriented, known for getting things done.
• Bachelor’s degree in a relevant field, MBA preferred.

Responsibilities:

• Lead efforts to define KPIs, create dashboards, and measure the performance of the sales and customer experience teams.
• Analyze revenue data to identify trends, opportunities, and areas for improvement.
• Streamline processes across departments, ensuring processes are documented, repeatable, and scalable.
• Evaluate, propose, implement, and oversee 3rd party sales enablement and automation technologies.
• Work closely with sales, marketing, and product teams to align efforts and drive cohesive go-to-market strategies.
• Conduct competitive analysis and market research to inform strategic planning and identify growth opportunities.
• Own one-off strategic projects aimed at optimizing revenue functions and driving growth.