Senior Manager Quality of Care - Aetna/Mercy Care AZ

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Requirements:

• Unrestricted registered nursing license in the state of Arizona.
• Minimum of 3 years of experience in healthcare quality management, clinical operations, or a related field.
• Excellent analytical skills with experience in data analysis and reporting.
• Strong leadership and interpersonal skills with a collaborative approach.
• Knowledge of regulatory requirements and standards for healthcare quality and safety.

Responsibilities:

• Lead the development, implementation, and monitoring of quality improvement initiatives to enhance patient care and safety.
• Collaborate with clinical teams to identify areas for improvement and develop strategies to enhance quality and performance metrics.
• Analyze data related to patient outcomes, satisfaction, and safety to drive quality improvement efforts.
• Serve as a key resource for quality assurance activities and provide guidance on best practices in quality of care.
• Develop and maintain relationships with regulatory agencies, accrediting organizations, and stakeholders.
• Facilitate root cause analysis and investigations of quality care concerns and adverse events.
• Prepare and present reports on quality metrics, trends, and improvement initiatives to senior management and stakeholders.
• Act as a liaison between clinical staff, management, and external regulatory agencies regarding quality-related issues.