Mid-Market Customer Success Manager

Posted 5 months agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States, Canada, PST, Central

💸 Salary: 75000.0 - 100000.0 USD per year

🔍 Industry: EdTech

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Relationship building

Requirements:

3+ years experience managing accounts in EdTech
Experience in client success planning
Gainsight and Salesforce experience is a plus

Responsibilities:

Identify client goals and build partnership plans
Manage customer journey and ensure support
Collaborate with Professional Learning team