Apply

Virtual Assistant - Account Manager

Posted 2024-10-04

View full description

πŸ’Ž Seniority level: Entry, Proven experience working in account management or sales roles is a plus

πŸ’Έ Salary: 4 - 6 USD per hour

πŸ” Industry: Virtual assistance services

πŸ—£οΈ Languages: English

⏳ Experience: Proven experience working in account management or sales roles is a plus

πŸͺ„ Skills: Microsoft OfficeOrganizational skills

Requirements:
  • Proven experience working in account management or sales roles is a plus.
  • Proficiency with HubSpot CRM and Microsoft Office, particularly Excel.
  • Strong written and verbal communication skills.
  • Solid organizational skills, experience managing sales pipelines and analyzing performance data.
  • Prior experience in advertising, marketing, or social media management is essential.
  • Self-motivated with a sales-oriented mindset, able to work independently or as part of a team.
Responsibilities:
  • Serve as the primary point of contact for assigned accounts.
  • Build and maintain strong, long-term client relationships.
  • Address client inquiries and resolve issues in a timely manner.
  • Ensure clients' needs are met and identify opportunities for upselling.
  • Monitor client accounts for timely delivery of projects and services.
  • Collaborate with internal teams to ensure smooth project execution.
  • Regularly update clients on project status and deliverables.
  • Manage client communication through various channels.
  • Organize and schedule meetings and calls.
  • Prepare reports and documentation for client meetings.
  • Perform data entry and CRM management.
  • Track projects from initiation to completion.
  • Facilitate client onboarding and provide support throughout the client lifecycle.
  • Ensure accuracy of client-related documentation.
  • Analyze reports on client account performance and provide recommendations.
Apply

Related Jobs

Apply

πŸ“ Mexico, Argentina, Costa Rica, Jamaica

πŸ’Έ 4 - 6 USD per hour

πŸ” Virtual assistance

🏒 Company: We Clone You

  • Proven experience working in account management or sales roles is preferred.
  • Proficiency with HubSpot CRM and Microsoft Office, especially Excel.
  • Strong written and verbal communication skills.
  • Solid organizational skills with sales pipeline management experience.
  • Prior experience in advertising, marketing, or social media management is essential.
  • Self-motivated and sales-oriented, capable of working independently or in a team.

  • Serve as the primary point of contact for assigned accounts.
  • Build and maintain strong, long-term client relationships.
  • Address client inquiries and resolve issues promptly.
  • Ensure clients’ needs and goals are met, identifying upselling and cross-selling opportunities.
  • Monitor client accounts for timely project delivery.
  • Collaborate with internal teams for smooth execution.
  • Regularly update clients on project status.
  • Manage client communication through email, phone, or chat.
  • Organize and schedule meetings.
  • Prepare reports and documents for client meetings.
  • Perform data entry and CRM management.
  • Track projects from initiation to completion.
  • Facilitate client onboarding and provide continuous support.
  • Ensure all client-related documentation is accurate.
  • Generate and analyze performance reports.
  • Provide insights based on account data.
  • Assess account strategies to maximize satisfaction and retention.
  • Conduct research for clients or internal teams.
  • Manage calendar and communications for senior members.
  • Assist with social media management or content creation.
  • Handle miscellaneous administrative tasks.

Business DevelopmentData AnalysisBusiness developmentContent creationData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft Office

Posted 2024-10-18
Apply