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Customer Operations, Quality Assurance Specialist (Asia)

Posted over 1 year agoViewed

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🔍 Industry: Healthcare staffing

🗣️ Languages: English

🪄 Skills: QA

Requirements:
Minimum 3 years experience in quality assurance, analytical skills, keen eye for detail, excellent communication skills, problem-solving ability, adaptability, familiarity with relevant software tools, driven by excellence
Responsibilities:
Assess customer interactions, evaluate performance of customer operations representatives, review and refine customer operations processes, compile and analyze quality data, contribute to training and development, serve as a champion of quality, collaborate with other departmentsApply