Russian Bilingual Medical Assistant (Remote)

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Requirements:

• Fluency in English and Russian (writing, reading, speaking) required.
• Minimum of 2 years of experience in a healthcare setting necessary.
• Knowledge and understanding of medical terminology and chronic care management processes.
• Customer service mindset for internal and external customers required.
• Medical Assistant or Medical Scribe Certification is required.
• Strong proficiency in computer software navigation, data entry, data cleansing, and Google Docs, Sheets, Slides or similar.

Responsibilities:

• Assist team in coordinating care for members enrolled in Medicare's chronic care management program.
• Conduct periodic telephonic outreach calls to members, caregivers, and care team members.
• Document interactions in the appropriate platform to ensure compliance.
• Collaborate with the supervising provider and staff for outreach, assessment, and service planning for CCM patients.