ApplySalesforce Sr. Business Analyst - Philippines
Posted 6 months agoInactiveViewed
View full description
💎 Seniority level: Senior, 5+ years
📍 Location: Philippines, US time zones
🔍 Industry: Consulting services
🏢 Company: Thunder👥 251-500💰 $16,000,000 Series A over 1 year agoManagement ConsultingConsultingBusiness Intelligence
🗣️ Languages: English
⏳ Experience: 5+ years
🪄 Skills: Project ManagementAgileDesign PatternsSalesforceCollaborationProblem Solving
Requirements:
- 5+ years of consulting experience within the Salesforce ecosystem.
- Salesforce Certified Administrator required; preferred certifications include Salesforce Certified Sales Cloud Consultant, Service Cloud Consultant, and Field Service Lightning Consultant.
- Solution and project management-oriented.
- Experience with office applications and working with basic to advanced formulas in programs such as Excel.
- Bachelor’s Degree in IT, Computer Science or equivalent.
- Excellent problem-solving skills and the ability to think analytically.
- Ability to work flexible hours to align with US time zones as required by project work.
- Understanding of Salesforce best practices, design patterns, and limitations.
- Strong business processes, process documentation, and process improvement skills.
- Strong communication and collaboration skills.
- Strong language skills - fluency in English, both written and verbal.
Responsibilities:
- Analyze business requirements and technological capabilities to drive solution design.
- Capture customer stories and anticipate their business needs.
- Leverage organizational knowledge and collaboration to optimize customer solutions.
- Define and drive testing plans.
- Facilitate evaluation sessions for clients and confirm feature applications to business needs.
- Master prioritization techniques that enable Agile development.
- Lead delivery of features for customers within larger projects.
- Act as the contact point on customer interactions to develop client relationship skills.
- Take responsibility for proposing and delivering customer solutions.
- Continue learning and expanding your expertise within the Salesforce platform.
- Partner with team leaders for mentorship to continue honing your skills.
- Develop project management skills to enable leading entire projects.
Apply