Design Director, Project Lead

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Requirements:

• 7+ years of hands-on design and project leadership experience at a digital agency or equivalent.
• Independent design leader with a portfolio demonstrating business impact across products and websites.
• Expertise in leading research programs such as ethnographic interviews and workshops.
• Ability to break down complexity and understand business contexts.
• Displays craft by designing around new concepts to help clients succeed.
• Ability to motivate and manage multidisciplinary teams.
• Transforms design concepts into user interfaces and establishes design systems.
• Strong communicator and active listener, capable of inspiring teams and managing change.
• Sets the pace for process efficiency and course corrects based on feedback.
• Supports business development initiatives creatively.

Responsibilities:

• Deliver portfolio-worthy work as a hands-on designer and team leader.
• Engage clients by demonstrating expertise and building long-term relationships.
• Coach cross-functional teams to achieve their best and provide mentorship.
• Develop a deep understanding of each client’s goals and user behavior through research.
• Establish foundational strategies through design that unlock goals.
• Use insights to synthesize and inspire belief in the vision.
• Resolve complexities between clients, users, and teams effectively.
• Collaborate with business development to attract talent and projects.
• Grow the impact of every project and expand the network of partners.
• Continuously improve design project processes and share best practices.