Design Director, Project Lead

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Requirements:

• 7+ years of hands-on design and project leadership experience at a digital agency or equivalent.
• Independent design leader with a portfolio demonstrating business impact.
• Expertise in leading research programs including ethnographic interviews and workshops.
• Capable of breaking down complex business contexts to find opportunities.
• Ability to motivate and manage a multidisciplinary team.
• Transforms design concepts into user interfaces and design systems.
• Strong communicator and active listener with change management expertise.
• Sets pace and efficiency through design process improvements.

Responsibilities:

• Deliver portfolio-worthy work as a hands-on designer and team leader.
• Engage clients and demonstrate expertise to build long-term relationships.
• Collaborate with and develop others by coaching cross-functional teams.
• Drive research to understand clients' goals and user behavior.
• Establish foundational strategies through design.
• Synthesize insights to inspire belief in the design vision.
• Resolve tensions between clients, users, and teams with empathy.
• Collaborate with business development to attract talent and clients.
• Continuously improve the design process and best practices.