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Senior IT Engineer (LATAM)

Posted about 17 hours agoViewed

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💎 Seniority level: Senior, 3+ years as an IT SaaS Admin and 4+ years as an IT engineer or analyst

🔍 Industry: IT consulting

🏢 Company: DMV IT Service

⏳ Experience: 3+ years as an IT SaaS Admin and 4+ years as an IT engineer or analyst

Requirements:
  • 3+ years as an IT SaaS Admin and 4+ years as an IT engineer or analyst.
  • Proficiency in managing SaaS applications, identity providers, networking, security compliance standards, and MDM solutions.
Responsibilities:
  • Manage and optimize enterprise SaaS applications, including Google Workspace, Microsoft 365, Slack, Zoom, and SentinelOne.
  • Administer and enhance identity provider solutions (Okta, OneLogin, Duo) to enforce secure authentication and access policies.
  • Support and maintain wired and wireless network environments, including Meraki or Ubiquiti UniFi networks.
  • Manage and remediate vulnerabilities using SentinelOne while ensuring compliance with security frameworks (SOC 2, ISO 27001).
  • Deploy and manage macOS and Windows devices via Jamf Pro, Intune, or Rippling MDM.
  • Serve as a point of escalation for advanced technical issues, providing guidance and troubleshooting expertise to other IT team members.
  • Administer and maintain video conferencing solutions (Zoom, Google Meet) and ensure seamless operation.
  • Develop IT automation and integrations using Bash, Python, or JavaScript to enhance efficiency and reduce manual work.
  • Manage IT support requests through ticketing platforms such as Jira, ServiceNow, or Zendesk.
  • Participate in an on-call rotation to provide after-hours and weekend IT support as needed.
  • Continuously evaluate and implement best practices to improve IT operations, security, and efficiency.
Apply

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