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Business Analyst (Corrigo) - Careers - Myworkdayjobs.com

Posted 2 days agoViewed

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💎 Seniority level: Senior, 5 + years

📍 Location: Canada

🔍 Industry: Facilities management

🗣️ Languages: English

⏳ Experience: 5 + years

🪄 Skills: Project ManagementSQLBusiness AnalysisData AnalysisCommunication SkillsCustomer serviceStakeholder managementProcess improvementTechnical supportData modeling

Requirements:
  • Engineer or equivalent degree with excellent business analytical experience
  • 5 + years of relevant industry experience
  • Expertise in Corrigo
Responsibilities:
  • Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
  • Collaborate closely with cross-functional Team members to implement the requirements, provide necessary guidance to testers during QA process
  • Elicit and clearly document business and systems requirements
  • Potential issue/ risk identification and resolution.
  • Identifies scope creep
  • Preparation of Process Flow Diagrams, Presentations, System Demos and Reports for the different vertical and horizontal solutions
  • Participates in the scoping of proposed enhancements, and works with Delivery Managers, Team Leaders, and Project Managers to turn business requirements into actionable developer specifications.
  • Ability to build relationships and influence decision making
  • End to End – Implementation of technology for our Client Accounts
  • Data template creation / Training to the Account Team
  • Guiding end users to complete the data template
  • Validating the data & correcting it in partnership with the Account team
  • Data upload & System configuration
  • User Management – User Creation, Authorization & Role creation/Mapping
  • Develop User Guides & Update
  • Develop Process Documents & Update
  • Conduct Internal testing of the configuration done in the application
  • Interacts with Customers and explains overall solution and its impact on the Prospects/Customers business drivers
  • Creates specifications for each release and enhancement. Works with development staff to develop enhancement in a timely fashion
  • Anticipates and prevents common errors. Tests enhancements pre- and post-development to make sure system meets end user needs, meets specifications and is error free. Assures quality control including regularly updating procedures
  • Gathers feedback from stakeholders for future enhancements and ways to increase timeliness, accuracy, relevance, and comprehensiveness. Acts as a liaison between project stakeholders to correct bugs in systems and follows up with end users.
  • Provides training and functional support as needed
  • Works to mitigate risk while managing tasks, resources, and changes
  • Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities
  • Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; driving the resolution of issues; and holding self and team accountable for results
  • Understand and negotiate needs and expectations of multiple stakeholders
  • Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates
  • Meet with project team regularly to review project deliverables and deadlines
  • Develop and execute test scenarios
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