ApplyFukienese - Remote Telephonic Interpreters
Posted about 19 hours agoViewed
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💎 Seniority level: Junior, 2+ years
📍 Location: US or International Based
🔍 Industry: Language Services
🗣️ Languages: English, Fukienese
⏳ Experience: 2+ years
🪄 Skills: Communication SkillsCustomer serviceAttention to detailWritten communicationAdaptabilityProblem-solving skillsFluency in EnglishVerbal communicationActive listeningComputer skills
Requirements:
- Full fluency in both English and Fukienese
- US or International Based
- Technology proficient (web-based platforms, email, Microsoft Word)
- Landline phone access for sound quality
- An interpreting space that is quiet, secure, and free from outside noises
- 2+ years of professional interpreting experience preferred
- Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
- Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
Responsibilities:
- Provide effective telephonic remote interpreting
- Answer inbound calls in a timely manner
- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
- Complete training(s) and participate in ongoing Quality Assurance monitoring
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