Senior Customer Success Manager, AI Solutions

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💎 Seniority level: Senior, 5+ years

📍 Location: South Africa

🔍 Industry: AI Solutions

🏢 Company: Growth Troops

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: PythonSQLArtificial IntelligenceData AnalysisMachine Learning

Requirements:

5+ years experience managing software deployments
3+ years experience with enterprise customers
Strong analytical skills
Experience with SQL, Python, or similar tools

Responsibilities:

Collaborate with clients to understand strategic goals
Manage content deployment schedules
Design and deploy AI workflows with technical teams
Monitor AI content performance metrics
Drive swift implementation of AI solutions
Train teams on AI platform utilization
Analyze successful deployments for best practices
Provide customer insights to Product and Engineering teams