Cloud Operations Manager

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

🔍 Industry: Cloud Technology

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Cloud ComputingMicrosoft AzureComplianceTroubleshootingTechnical supportScriptingChange Management

Requirements:

5+ years of experience leading technical support teams
Familiarity with ITIL best practices
Ability to pass a federal background check

Responsibilities:

Lead and manage a high-performing support team
Oversee cloud support operations and incident management
Analyze support data for process improvements