Support Engineer II (Remote- Canada)

Posted 3 days agoViewed

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📍 Location: Canada

🔍 Industry: Corporate Expense Management

🗣️ Languages: English

🪄 Skills: SQLRESTful APIsTroubleshootingTechnical supportCustomer support

Requirements:

Understanding of product functionality
Ability to troubleshoot and analyze issues

Responsibilities:

Receive cases from monitoring tools and clients
Provide prompt communication with customers
Test, troubleshoot, and analyze issues
Perform configuration tasks via internal tools
Transfer or escalate issues as necessary