Patient & Family Advisor

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Requirements:

• Experience in customer service or a role focused on relationship-building
• Ability to work collaboratively in a fast-paced environment
• Excellent interpersonal and communication skills
• Passion for delivering exceptional support

Responsibilities:

• Serve as first point of contact for patients and families
• Foster trusting relationships with patients and families
• Assist families during the application process
• Act as a liaison between patients, clinicians, and administrative staff
• Maintain accurate records of patient interactions