Clinical Operations Manager (Internal Only)

Posted 13 days agoViewed

View full description

💎 Seniority level: Manager

📍 Location: United States

🔍 Industry: Mental Health

🏢 Company: NOCD Inc.

🗣️ Languages: English

🪄 Skills: LeadershipProject ManagementPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeAgile methodologiesMentoringNegotiationOrganizational skillsTime ManagementWritten communicationCoachingInterpersonal skillsRelationship buildingProblem-solving skillsMS OfficeTeamworkReportingTrainingActive listeningClient relationship managementProcess improvement

Requirements:

NOT STATED

Responsibilities:

Serve as the primary contact for Therapists in the Network and provide effective leadership and guidance on clinical practice.
Assist Therapists in meeting utilization and clinical goals through effective management, problem-solving, and coaching.
Coordinate with the Chief Network Operating Officer in implementing various programs to streamline network efficiency and drive therapist utilization.
Coordinate with the Chief Clinical Officer in implementing clinical procedures/programs to ensure clinical quality metrics are maintained.
Ensure Therapists' adherence to NOCD operational policies and procedures.
Implement performance management plans as appropriate in coordination with the Chief Network Operating Officer and People Operations
Foster a healthy work culture that aligns with NOCD values and encourages open communication, collaboration, and professional development.
Assist therapists in immediate problem-solving as well as the development of long-term solutions.
Collaborate with NOCD leadership and various departments to streamline processes and enhance network optimization.
Serve as a liaison between the clinical team and senior management, professionally conveying relevant information, concerns, and recommendations.
Acts as an ambassador for the Therapist Network to Leadership.

Apply