Ad Strategist

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Requirements:

• Maintaining exceptional attention to detail and strong organizational skills to manage tasks efficiently.
• Handling multiple deadlines each month, ensuring timely and accurate completion of responsibilities.
• Providing outstanding customer service and clear communication, with a commitment to thorough follow-up.
• Collaborating effectively with team members and leadership to support company objectives.
• Building and nurturing strong relationships with both internal teams and clients.
• Confidently engaging clients and Area Directors, addressing their concerns via Zoom / video calls, phone, and email.
• Responding promptly and professionally to client and Area Director inquiries.
• Utilizing Microsoft Office (Excel, Word) and Google Workspace (Docs, Sheets, Calendar) proficiently.
• Adapting quickly to and operating within The N2 Company’s internal software systems.

Responsibilities:

• Strategize and act as the point of contact for ad designs for new and existing clients.
• Act as the communication hub for all things within the ad strategy process.
• Maintain positive relationships with Area Directors following the program specifications.
• Build relationships with clients to support positive experiences.
• Assist clients in resolving credit card issues and work to minimize past-due amounts.
• Track client metrics through set spreadsheets and processes.
• Proof publications for ad quality and accuracy.
• Efficiently manage multiple deadlines, ensuring all ads are prepared and organized.
• Respond promptly and professionally to emails related to ad submissions and queries.
• Foster and maintain strong professional relationships with Area Directors, clients, residents, and fellow team members.
• Follow the program’s specifications to ensure effective communication and content alignment.