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Customer Onboarding Specialist

Posted 16 days agoViewed

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💎 Seniority level: Proven track record in customer onboarding, customer success, or sales.

📍 Location: US

🔍 Industry: Early education technology

⏳ Experience: Proven track record in customer onboarding, customer success, or sales.

🪄 Skills: Communication SkillsOrganizational skillsTrainingTechnical supportCustomer Success

Requirements:
  • Strong communication and customer service skills.
  • Ability to motivate customers and handle objections.
  • Highly organized with strong prioritization skills.
  • Proven experience in a fast-paced customer onboarding, customer success, or sales environment.
  • Comfort with setting and achieving ambitious goals.
Responsibilities:
  • Support and train customers for successful implementation of brightwheel at childcare centers.
  • Motivate customers to adopt brightwheel quickly.
  • Leverage objection-handling skills to address roadblocks.
  • Showcase the value of the platform consistently.
  • Manage outreach to customers within a large portfolio effectively.
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