Technical Program Manager - Commercial Consulting Services

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Requirements:

• Knowledge of specific industry program management, project management, and technical delivery methodologies like those based on the Project Management Institute (PMI).
• Proven experience working as a project and program manager, leading customer-facing IT consulting projects, and change initiatives.
• Demonstrated ability to motivate the project team and individual contributors and mediate conflicts.
• Experience using various project management and agile tools, frameworks, and methodologies.
• Excellent customer-facing and internal communication skills.
• Exceptional written and verbal communication skills.
• Solid organizational skills and attention to detail; ability to handle multiple priorities.
• Bachelor's degree in a related field or equivalent experience.
• Frequent travel will be required.

Responsibilities:

• Design and lead cross-functional team meetings between support, finance, sales, resource management, and other stakeholders.
• Develop, effectively present, and communicate content.
• Coordinate and manage the delivery of consulting services for assigned projects and/or programs.
• Understand and manage customer expectations for value outcomes and success criteria.
• Coordinate with the Resource Management Office (RMO) to manage project staffing requirements.
• Support accounting activities such as project forecasting, timecard reconciliation, burn reporting, and other financial impacts.
• Assist Operations team in procuring subcontractors when needed.
• Coach and mentor junior-level project managers.
• Maintain professionalism when problem-solving and resolving issues.
• Develop a foundational knowledge of Red Hat's technologies.