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Senior Customer Success Manager - Public Sector

Posted about 8 hours agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: East region

💸 Salary: 140000.0 - 165000.0 USD per year

🔍 Industry: Cybersecurity / Cloud Services

⏳ Experience: 5+ years

🪄 Skills: Networking

Requirements:
  • 5+ years experience in a customer-facing role (e.g. solutions, customer success, technical account management, or solutions engineering).
  • 2+ years of knowledge in Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.
Responsibilities:
  • Own a book of customers and advocate for their needs.
  • Work with cross-functional teams to ensure efficient customer deployments.
  • Run monthly and quarterly business reviews and act as a trusted advisor.
  • Identify opportunities for expansion in collaboration with Sales.
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