Implementation Project Manager (full remote possible)

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Requirements:

• Demonstrated experience of 5 years minimum in a technical role, ideally serving customers in payment services.
• Knowledge of technical infrastructures and integration methods.
• Proven project management experience.
• Solution-oriented, with a rigorous approach to project tracking.
• Excellent oral and written communication skills.
• Very good level of English, both oral and written.

Responsibilities:

• Accompany clients in adopting our solutions, guiding them throughout the implementation.
• Structure and plan the implementation phase with defined project milestones in collaboration with merchants and Payplug teams.
• Prepare and lead workshops and follow-up committees to ensure clear engagement on milestones and objectives.
• Assist partners in maintaining and evolving their technical integration with Payplug.
• Formalize meeting minutes and prepare reporting for internal and external stakeholders.
• Contribute to client satisfaction and retention through expert support and proactive engagement.
• Collaborate across departments to facilitate solution implementations.
• Enhance product knowledge through feedback documentation from implementation processes.