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Remote Virtual Customer Support / Virtual Assistant Philippines

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πŸ’Ž Seniority level: Entry, Previous experience preferred but not mandatory; fresh talent is welcome

πŸ“ Location: Philippines

πŸ” Industry: Customer Support

🏒 Company: We Work RemotelyπŸ‘₯ 11-50

πŸ—£οΈ Languages: English

⏳ Experience: Previous experience preferred but not mandatory; fresh talent is welcome

πŸͺ„ Skills: Communication SkillsMicrosoft OfficeData entryCustomer support

Requirements:
  • Previous experience in customer support, administrative assistance, or a related field preferred but not mandatory.
  • Excellent verbal and written communication skills.
  • Familiarity with customer support tools (like Zendesk or Freshdesk) and productivity software (like Google Workspace or MS Office) is advantageous.
  • Solution-oriented mindset and ability to think outside the box.
  • Attention to detail to ensure accuracy in work and customer interactions.
  • Reliability and commitment to meeting deadlines.
Responsibilities:
  • Provide administrative support to various departments.
  • Handle incoming customer calls.
  • Manage calendars, schedule meetings, and handle email correspondence.
  • Assist with document preparation and data entry.
  • Perform research and provide insights as needed.
  • Communicate effectively with international teams.
  • And much more!
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